This Policy may be revised from time to time. All changes will be published on our website. Continued use of our services constitutes acceptance of the updated Policy.
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors without verifiable parental or guardian consent.
We implement appropriate technical and organizational measures to protect your data. Access to sensitive information is restricted to authorized personnel. All communication channels are encrypted where appropriate.
We do not sell or rent your personal data. We may share it with: - Medical providers involved in your care (with your consent) - Travel and logistics partners for booking coordination - Service providers under strict data protection agreements - Regulatory authorities, when required by law
Some data may be transferred outside the UAE or your country of residence. By using our services, you consent to such transfers.
Data Sharing and Transfers
We use cookies to enhance user experience, remember preferences, and gather analytics. You may manage cookie settings through your browser.
Cookies and Web Technologies
We retain your data only for as long as necessary to fulfill the purposes described above or as required by law. Medical data is stored securely and deleted after the service is completed or upon your request, unless legally required to retain it longer.
We process your data under one or more of the following legal bases: - Your explicit consent - Performance of a contract or pre-contractual steps - Legitimate business interest in providing and improving our services - Legal obligations
Legal Basis for Processing
We collect and process personal data to: - Respond to inquiries submitted via our contact forms - Provide telemedicine or travel coordination services based on your request - Arrange bookings for medical programs - Communicate offers and updates (with your consent) - Improve our website’s usability through analytics and cookies - Comply with applicable laws and regulations
Personal Information We Collect
We may collect and process the following types of personal data: - Full name - Date of birth - Gender - Contact information (email, phone) - Country of residence - Medical information voluntarily provided by you (e.g., test results, diagnosis) - Passport or ID details (only when required for travel arrangements) - Consent to receive updates and marketing communications - Website interaction data (e.g., through cookies or contact forms)
This Privacy Policy outlines how Sabermed – F.Z.E. (“we,” “us,” or “our”) collects, uses, and safeguards personal data of users who interact with our websites, services, or communications platforms. The Policy applies to all users accessing our website, submitting inquiries, or engaging with our services, including but not limited to medical travel facilitation and coordination.